Shipping & Returns

 

Shipping

Within the UK we offer 1st Class Royal Mail delivery only. This should take 1 -2 business days and costs. £3.99 per order.

Please ensure for next day dispatch from Voice that you place your order by 5pm. Any orders after this time may not be dispatched until the following day.

We also offer a collection service for those ordering in Bath, UK.

For delivery outside the UK, please use the inbuilt delivery calculator.


Returns & Exchanges

We hope you love the product you purchased from us but just in case your order was not quite right we offer a simple returns policy.

All you have to do is send your purchase back within 14 days of reciept of the goods.

Please make sure the items are unused and as good as new, in its original packaging with all tags still attached.

How to return or exchange your order?

To complete a return or exchange simply contact us directly on orders.voiceinternational@gmail.com and a member of our team will be in touch with further information on to complete return. 

What happens once we receive your return?

Once we have recieved the returned item/s, we will send you a refund for the goods returned to us. Unfortunately we will not be able to refund any delivery costs.

We will also send you an email confirming you have been refunded.

How long will it take for me to receive my refund?

We will refund the goods you returned to us with in 5 working days of receipt. Please be aware that although we may have issued a refund there could be a slight delay due to the your bank clearing the funds bank into your account.

For Exchanges

Once we’ve received your order we’ll post your new exchange back to you for free. Please allow 5 working days to receive your new item.

Website and the Goods

We try to make sure that all information on the website is accurate and correct at all times. However, sometimes little mistakes do happen. We will try to resolve all information errors on the website as soon as possible.

Please bear in mind that when shopping on the internet

  • The colours which are shown on the website will depend on many factors including your computer display settings

  • All sizes and measurements are approximate

  • All goods are subject to availability – however we will place a “Out of Stock” notice once a product is out of stock

  • Any delivery estimates given are estimates only