All orders come beautifully packaged in a handstamped canvas bag with information on each of our artisans. If you are repeat ordering and you want to skip the additional paper please select our eco-delivery option at checkout.
FREE UK DELIVERY
We are proud to annouce free 2nd class tracked shipping for all UK orders. Orders are sent in partnership with Royal Mail and dispatched three times a week from our HQ in Bath, UK.
We can also offer Royal Mail Special Next Day for £8.00 if you order before midday on a Monday, Tuesday or Thursday. If you select this option outside of these times we will still process your order but the next working day.
We are in the process of setting up our shop for international delivery. In the meantime please contact us at firstname.lastname@example.org if you would like to order from outside the UK and we can set up a bespoke delivery option for you at checkout.
If you are dissatisfied with your purchase we will offer a refund or exchange.
Goods must be returned in the following conditions for a refund to be processed:
* The item must be unworn
* The item must be returned in its original packaging.
* Email within 14 days of purchase
Please note we are unable to return earrings for hygiene reasons.
If you would like to process a refund please email email@example.com
Postage is also non refundable and goods must be returned at your own cost with a signed or tracked service.